Identifying where water has intruded in the structure is one of the most important things to kick off the process. Flood waters entering a home are very easy to identify, but more subtle intrusions like ceiling leaks and floorboard water damage may be more difficult to find. In this case, we have specialized equipment such as thermal imaging cameras and moisture detectors to help us do our job.

Being able to classify the types of water intruding on the property can help us decide the course of action on how to remove it. Water is generally classified into three levels of increasing toxicity: white water, gray water and black water.

Once all points of intrusion and water toxicity levels have been identified, we can now move on to checking the rest of the site for any other types of damage. Structural and property damage will be documented so as to facilitate any insurance claims that the owners may want to file. Items that are still salvageable will also be documented so they can either be brought to our facility for restoration or returned to the owners if they are still in good working order.